Frequently asked questions
How does personalization work?
When placing your order, you’ll be asked to enter your child’s name and a few simple details. Our system carefully integrates this information into the story and illustrations to create a unique book made especially for your child.
Each copy is printed on demand, which means every book is truly one of a kind. Please double-check all spelling and details before completing your purchase to ensure everything is perfect.
What age is this book suitable for?
Our books are designed for children approximately 2 to 8 years old. The story is written in a gentle, engaging way that younger children can enjoy with a parent, while slightly older children can read along independently. It makes a meaningful keepsake that families can cherish for years.
Can I order for multiple children?
Yes, absolutely. If you have more than one child, you can add multiple books to your cart and personalize each one individually.
Many families choose to create a special book for each sibling, making it a beautiful and meaningful set to grow up with together.
Is this suitable as a gift?
Yes! myQissah books are designed to be meaningful, personal gifts. Because each book is customized with the child’s name, it feels thoughtful and unique, making it perfect for birthdays, Ramadan, Eid, or any special occasion. You can also ship directly to the recipient by entering their address at checkout.
What is the return policy?
Each myQissah book is personalized and printed especially for your family, which means we’re unable to accept returns once production has started.
If you notice a mistake in your personalization details, please contact us as soon as possible through our Contact Form on our website. We may be able to update or cancel your order if printing hasn’t started yet, but once production begins, changes are no longer possible.
If your book arrives damaged or with a printing error, please reach out within 24 hours of delivery and we’ll make it right.
We kindly recommend reviewing all names, spellings, and details carefully before completing your purchase to ensure everything is perfect.
When will I get my order?
Each myQissah book is made especially for you and printed on demand with care.
Production time:
Your personalized book is usually printed within 4–6 business days.
Estimated delivery after printing:
• Netherlands & Belgium: 1–4 business days
• Rest of Europe: 3–7 business days
• United Kingdom: 2–5 business days
• United States & Canada: 8–11 business days
• Other countries: 5–14 business days
We work with trusted regional printing partners to deliver your book as efficiently as possible.
Delivery times are estimates and may vary depending on carrier performance and seasonal demand.
If you have any questions about your order, check the order page for status or you can always reach us via our Contact Form - we’re happy to help.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.